Refund and Cancellation Policy
30-Day Satisfaction Guarantee
Experience Lilypath risk-free. If, within 30 days of your purchase, you don’t believe what we delivered has given you meaningful, actionable intelligence about your professional authority, contact us. We’ll work with you to resolve the issue—or refund your purchase.
This one guarantee covers every Lilypath purchase — Blueprints, the Job Seeker Search Pack, Authority 360, and Authority Graph.
To request a refund:
Email hello@lilypath.com with subject line “Refund Request”
Include your name, purchase date, and reason for the request
We will respond within 2 business days
Approved refunds are processed within 5-7 business days to your original payment method
What’s NOT covered:
We cannot guarantee specific outcomes such as job offers, interview requests, increased connections, or profile views. Results depend on factors beyond your profile, including your implementation, industry conditions, and market dynamics.
Requests made more than 30 days after purchase
Dissatisfaction with outcomes rather than deliverable quality
Dispute Resolution
If you have a concern about your purchase, please contact us first at hello@lilypath.com. We are committed to resolving issues directly with our customers.
Our dispute resolution process:
Contact us directly: Email hello@lilypath.com with details of your concern. We respond within 2 business days.
Good-faith resolution: We will work with you to understand the issue and find a fair resolution, whether that’s revision of deliverables, partial refund, or full refund as appropriate.
Escalation: If we cannot resolve the issue directly, you may contact your payment provider (credit card company or PayPal) to dispute the charge. We will cooperate fully with any payment dispute process.
We believe in fair dealing and will always attempt to resolve concerns before they become formal disputes.